Our Team

Company founder and CEO Paula Ashcraft brings over 20 years of professional process serving experience to Greentree Legal.  Her entrepreneurial journey includes successfully developing and selling two prior process service companies.  She’s held elected positions for over 4 years as Director, 2nd VP and Chair of the Financial Service Committee with the National Association of Professional Process Servers (NAPPS). Paula is known by her clients for consistently providing nationwide service of process with a strong emphasis on customer service and quality. Paula prides herself with staying in front of upcoming legislation affecting service of process throughout the country, ensuring the organization is well prepared, preventing any potential service disruption for the clients of Greentree Legal. Paula continues to pursue technological advancements to integrate and streamline the organization for optimum success.  

When Paula is not hard at work, she can usually be found either in her beloved garden, attending live music events and traveling.

Tom serves as our Chief Compliance Officer and Legal Counsel.  Having graduated from Indiana University with a business degree in 1986, he went on to earn his JD from Capital University Law School in 1989.  He is a licensed attorney in both Ohio and Florida and is an active member in both state bar associations and the Columbus Bar Association.  He is a member of several trade organizations and serves on committees with the National Creditors Bar Association (NCBA) and the Receivables Management Association International (RMAi).  He has been a Certified Receivable Compliance Professional through RMAi since 2015.  

In addition to working with Greentree Legal, Tom is the CCO for other companies in the industry and serves as consultant to several companies operating in the debt recovery space.  Tom has been instrumental in the development of several software projects, including a Compliance Management/Vendor Management Software program.  

A long time Columbus, Ohio resident and a father of three daughters, Tom enjoys reading, traveling, cooking, beekeeping, and gardening.  He is known to enjoy a good bourbon and cigar occasionally as well.

Nicki has over 17 years of experience working with creditors’ rights law firms. In Nicki’s previous role as Vendor Manager, she focused on managing a multi-state vendor network which included onboarding, quality, and compliance oversight. Throughout her career, Nicki has also held leadership roles managing timeline performance, client-facing audits as well as internal auditing and scorecard development. Her well-rounded experience in operations and vendor management reinforces Greentree Legals’ goal to deliver the highest quality of service to clients, and Nicki’s positivity influences the organizations’ affable team members. 

An exceptionally dedicated mom, Nicki spends most of her non-work hours attending kid’s sporting events and extracurricular activities, but on the rare occasion she’s idle, Nicki hopes for a rainy day to curl up and watch a movie.

As Greentree Legal’s National Vendor Manager, Kelly Kirchhoff brings over eight years of leadership experience in process serving operations and vendor management across multiple jurisdictions. Known for his ability to value, respect and build strong working relationships with our process server community. Kelly plays a pivotal role in building and maintaining compliance standards of Greentree’s vetted national network of process servers.

Before joining Greentree, Kelly served as National Civil Process Coordinator at a national process service company, where he led vendor restructuring efforts across high-volume states, introduced cost-saving measures, and trained teams on client-specific protocols and compliance standards. With a career foundation in legal operations and a strong background in building relationships, Kelly offers a unique blend of strategic insight, legal knowledge, and people-focused leadership.

Kelly holds a degree in Business Administration from Augustana College and is a certified Illinois Process Server and Notary Public. Outside of work, he’s a dedicated soccer referee, active community volunteer, and member of All Saints Lutheran Church’s Men’s Club, where he leads outreach and fundraising initiatives.

Meagan Sawyers serves as Process Efficiency Manager at Greentree Legal, where she works closely with both the Operations Manager and National Vendor Manager to streamline workflows, optimize productivity, and ensure quality control across all service areas. With over 15 years of experience in legal operations and team management, Meagan brings a deep understanding of compliance, reporting, and process improvement to the forefront of Greentree’s operational strategy.

Prior to joining GreenTree, Meagan played a key role in the formation and leadership of the national bankruptcy division at LOGS Legal Group LLP, where she oversaw cross-functional coordination, managed staff performance, and implemented workflow improvements across multiple departments. She has a strong track record of enhancing efficiency, developing training resources, and maintaining client satisfaction in high-volume legal environments.

Known for her attention to detail, adaptability, and analytical mindset, Meagan is committed to creating scalable solutions that support both internal teams and client success. Outside of work with Greentree Legal, Meagan is a dedicated mother to three & a grandmother to one. She enjoys movies/TV shows, music, reading, true crime, walks at parks and the zoo, organizing her budgets and planner, activities with kids and family, and is a committed pluviophile and ceraunophile.